Find your focus

UCB, one of the largest Christian media charities in the UK, has a vision of changing lives for good by the power of God's Word. Our mission is to offer every person, every place, every moment of the day the opportunity to hear, watch or read the Word of God in a relevant and engaging way. We do this through a range of platforms, including national Christian radio on DAB, UCB Player, our daily Bible devotional, The Word For Today, Christian resources and life-changing support.

Job Vacancies

Part Time Telephone Support Officer
Job Type: Part-time Location: Operations Centre, Stoke-on-Trent Salary: £12,750 p.a. plus staff benefits Job Description: PDF icon Download jd_p_t_telephone_support_officer_v2.pdf (125.98 KB) Application Deadline: 18/12/2023 Application Form: https://www.smartsurvey.co.uk/s/TPO0MV/

 

UCB is looking to appoint a part time Telephone Support Officer to work as part of our well established and professional Supporter Care Team.  We are looking for someone who can commit to working 21.75 hours each week over 3 full days, although we may consider splitting the hours over 4 or 5 days for the right applicant.

If you enjoy the variety of a wide-ranging job role and can quickly adapt to the diversity of functions while offering a willing smile, professional service and calm composure then this may be the role for you.

The ideal candidate will have excellent interpersonal skills, be a gifted communicator both face to face and on the telephone and have a passion for responding to the needs of our customers, both internal and external.  The successful candidate will be computer literate with the ability to read and digest information accurately, have a keen eye for detail, have good organisational and administration skills, together with a positive can do attitude and the ability to prioritise a diverse and demanding but enjoyable role.

This position will be based at our Operations Centre, Westport Road, Burslem, Stoke on Trent ST6 4JF

Closing date for applications: - Monday 18th December 2023 - noon

On-site Interviews: - Tuesday 9th January 2024

Salary: £12,750 p.a. plus staff benefits (£21,250 FTE). UCB's staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

Don’t forget to visit our privacy page on www.ucb.co.uk/privacy

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

 

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Telephone Support Officer – Fixed Term 12 months
Job Type: Full-time Location: Operations Centre, Stoke-on-Trent Salary: £21,250 p.a. plus staff benefits Job Description: PDF icon Download jd_telephone_support_officer_-_nov_2023.pdf (126.27 KB) Application Deadline: 18/12/2023 Application Form: https://www.smartsurvey.co.uk/s/1LFBTF/

 

UCB is looking to appoint a Telephone Support Officer to work as part of our well established and professional Supporter Care Team. This is on a fixed term for 12 months, with the possibility of extending.

If you enjoy the variety of a wide-ranging job role and can quickly adapt to the diversity of functions while offering a willing smile, professional service and calm composure then this may be the role for you.

The ideal candidate will have excellent interpersonal skills, be a gifted communicator both face to face and on the telephone and have a passion for responding to the needs of our customers, both internal and external.  The successful candidate will be computer literate with the ability to read and digest information accurately, have a keen eye for detail, have good organisational and administration skills, together with a positive can do attitude and the ability to prioritise a diverse and demanding but enjoyable role.

This position will be based at our Operations Centre, Westport Road, Burslem, Stoke on Trent ST6 4JF

Closing date for applications: - Monday 18th December 2023 - noon

On-site Interviews: Tuesday 9th January 2024

Salary: £21,250 p.a. plus staff benefits. UCB's staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

Don’t forget to visit our privacy page on www.ucb.co.uk/privacy

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

 

Apply Now 


 

Volunteer Opportunities

Volunteer Call Takers
Location: Operations Centre, Stoke-on-Trent Job Description: Microsoft Office document icon Download appeal_volunteer_draft_v4.doc (49.5 KB) Application Deadline: 20/10/2023 Application Form: https://www.smartsurvey.co.uk/s/0N5TFU/

Join a buzzing atmosphere during the UCB Radio Appeal!

Volunteer call takers required

UCB is a vibrant Christian charity that runs two national Christian radio stations, a free Prayerline phone service, and the UCB Word For Today (one of the largest free Christian devotionals in the UK). All of these incredible resources are funded fully by our amazing supporters.

The Appeal: For a week in November 2023, UCB Radio invites its listeners to join together for a special 5-day Appeal. During this week, we share encouraging testimonies from those whose lives have been impacted by God through UCB, and we invite listeners to help CONTINUE changing lives by sowing financially into UCB’s Christian resources.

The Role: The phones are busy with our generous supporters calling in to give, so we need YOUR help! Appeal volunteers will have the opportunity to speak to our lovely callers by answering the donation line, processing donations, and thanking callers for their gifts. Based in our offices here in Stoke-on-Trent, you will have full support while on the phones, with a relaxed and friendly Appeal Team (made up of staff and other volunteers) by your side.

If you would like to spend a few hours enjoying the fun and energy of our Appeal week, have a good clear telephone voice, and are able to record data accurately, then please apply to come and join us!

We will provide all the training and support you’ll need to make it a fun and rewarding experience. For more information, please see the role description on our website.

This position will be based at our offices in Burslem, Stoke-on-Trent. The next appeal week runs from Monday 6th to Friday 10th November 2023 and we ask that volunteers sign up to a minimum of 5 hours across the week. Food and refreshments will be provided to all volunteers.

No cold calling, no sales – inbound calls only. Would suit anyone with open availability during standard weekday working hours.

We run appeals 3 times a year as well as other opportunities available at UCB that may be of interest.

Closing date for applications: Friday 20th October 2023

For more details about UCB’s resources, visit www.ucb.co.uk

For information on how we use your personal data, visit www.ucb.co.uk/privacy

 

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Content Creator (Volunteer)
Location: Remotely (wherever you are) or on site at the UCB Broadcast Centre, Hanchurch Lane, Stoke on Trent, ST4 8RY Application Deadline: 21/12/2023 Application Form: https://www.smartsurvey.co.uk/s/Y6HOJ4/

 

Working with: PR & Marketing Team

Profile: If you’re a Christian, there’s nothing more exciting than sharing God’s Word, and in today’s digital and social world, we have so many opportunities to reach kids and young people with the truth of Jesus, meeting them exactly where they are. If you’re passionate about sharing the gospel with young people, UCB is looking for volunteer content creators to help us shape a new resource which is designed to help under 16’s engage with the Bible in a vibrant way.

Hours: We’re looking for volunteers to commit to being involved regularly – anything from 2 – 10 hours per month. Whatever you are able to offer.

Tasks include

  • Working alongside our PR & Marketing team, along with other content creators, you’ll be helping to create and develop exciting Bible-based content for young people, based on a range of relevant topics
  • Depending on skillset, developing video, audio and graphic based content
  • Brainstorm with the wider team on new content and content ideas so we can keep things fresh and relevant

What we’re looking for…

  • You need to be a Christian with a living faith and a good understanding of the Bible and biblical themes
  • We’re looking for people from all-ages from 18+ who have the confidence and ability to connect with young people on digital and social platforms
  • Good knowledge of social media and digital content creation
  • Ability to make own content (with some proven experience). UCB will also work with you to fine-tune and polish what you produce
  • The ability to work solo and to deadlines but also be able to integrate well into a team environment

What we can offer…

  • The opportunity to be part of a brand-new resource right at the start, helping to shape it for the future and be involved in helping it to grow, grow, grow
  • Time to work with a creative team who will help to polish your existing skills
  • The chance to be part of a fun and supportive working environment, networking with other content creators
  • The opportunity to be part of an exciting mission, sharing God’s Word with thousands of people across different platforms

 

To apply: Complete the volunteer application form and then show us what you can do by sending a short video (90 seconds max), telling us why you would like to be involved in this exciting new project.

Submissions for your video should be sent to hr@ucb.co.uk

If you would like an informal chat first, feel free to email Paula at pcummings@ucb.co.uk

 

Apply Now


 

UCB Prayerline Phone Volunteer
Location: Home Based Job Description: PDF icon Download prayerline_volunteer_role_description_sept_2022.pdf (144.18 KB) Application Deadline: 31/12/2023 Application Form: https://www.smartsurvey.co.uk/s/WREDI8/

Want to volunteer from the comfort of your own home?  We might have the perfect volunteer position for you!  The UCB Prayerline Team is looking for friendly and outgoing individuals, to join the team from different regions across the UK.

Your responsibilities will include answering the telephone for a minimum of two hours per week, and praying for callers quoting relevant Bible scriptures in order to encourage them during their current situation. For more information, please take a look at the role description.

The ideal volunteers will be people who are happy to offer their time flexibly during the day, evening or weekends and enjoy the challenge of listening and praying with people.  As you’ll be asked to quote scripture, it’s a requirement that Prayerline volunteers are committed Christians in good standing with a local church.  You'll be fully trained and supported and relevant equipment will be provided. 

 

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Gardening Volunteers Required – Hanchurch Site
Job Type: Part-time Location: UCB Broadcast Centre, Hanchurch Lane, Hanchurch , Stoke-on-Trent , ST4 8RY Job Description: PDF icon Download gardening_volunteer_role_description_july_2019.pdf (74.29 KB) Application Deadline: 01/01/2022

Our broadcasting centre in Hanchurch is blessed to be in the heart of beautiful countryside; as a result, our grounds and gardens require constant attention in order to maintain them in keeping with the surrounding natural environment.

If God has given you an ability and love for gardening; the talent and skill to nurture all things flora; you live locally and can offer a few hours every week to assist our team of dedicated workers, then please complete a volunteer application form and get in touch! More information can be found in the role description. Any necessary training will be given.

 

Apply Now

 

 


 


Volunteer - Company Wide Positions
 
United Christian Broadcasters has some exciting opportunities for enthusiastic individuals who are passionate about UCB and the work that we do. If you have a few hours to spare each week and want to get involved in helping advance God's Kingdom then we want to hear from you!

We currently have volunteer positions at both our Operations Centre in Burslem and Broadcasting Centre in Hanchurch. Our departments are diverse and require a range of people with different skills and abilities; you could be involved in tasks such as booking guests for a radio show, researching content for one of our publications, helping keep our buildings clean or packing material to be sent out to supporters.

We are looking for reliable volunteers who can contribute to the work of the ministry. If you have good communication skills, are well organised, reliable and can work independently or as a team player then come and get involved! Some roles will require volunteers who are computer literate or have good administration skills; whatever your abilities we would love to hear from you.

If you are interested in volunteering for UCB, please click the button below.

Apply Now