UCB Vacancies

UCB, one of the largest Christian media charities in the UK, has a vision of changing lives for good by the power of God's Word. Our mission is to offer every person, every place, every moment of the day the opportunity to hear, watch or read the Word of God in a relevant and engaging way. We do this through a range of platforms, including national Christian radio on DAB, UCB Player, our daily Bible devotional, The Word For Today, Christian resources and life-changing support.

Job Vacancies

Prayerline System Monitor & Evaluation Officer - Part Time

Job Type: Part-time Location: Operations Centre, Burslem, Stoke-on-Trent Salary: £10,763 p.a. (FTE £22,951) plus staff benefits Job Description:

Download jd_prayerline_system_monitoring_and_evaluation_officer_eve-weekends_-_nov_2024.pdf (103.27 KB) Application Deadline: 08/01/2025 Application Form: https://www.smartsurvey.co.uk/s/FICBFY/

Our Prayerline call takers are all volunteers who have a passion for prayer and an intimate relationship with Jesus that desires them to see breakthrough in people’s lives. This role, as part of our staff team, will ensure that our volunteers as well as our callers have a safe and positive experience of telephone prayer ministry.

In order to fulfil this role, you must be computer literate, able to monitor the call management system, analysing dropped calls and call waiting times but also ensuring that volunteers are able to log into and out of the system successfully. You will also need excellent people skills as you will be the point of escalation should a volunteer have a difficult call and need prayer and support themselves. You will also be required to pray for callers should you notice that waiting times are becoming too long.

We are looking for someone who can offer us three evenings per week from 5.00pm – 10.00pm. In addition, you will cover one Saturday in every four from 10.00am – 6.00pm.

If you have a passion for people and prayer and have the insight to know how data can help sustain and improve our service then you may be the right fit for this role.

The position will be home based following training at our Operations Centre, Westport Road, Burslem, Stoke on Trent ST6 4JF.

Closing date for applications: - Wednesday 8^th January 2025 at noon

Onsite interviews: Friday 17^th January 2025

Salary: £10,763 p.a. (FTE £22,951) plus staff benefits. UCB's staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

Don’t forget to visit our privacy page on www.ucb.co.uk/privacy

UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

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Head of Supporter Care

Job Type: Full-time Location: Operations Centre, Burslem, Stoke-on-Trent Salary: £37,500 - £46,000 per annum plus staff benefits Job Description:

Download jd_head_of_sc_wip.pdf (102.26 KB) Application Deadline: 13/12/2024 Application Form: https://www.smartsurvey.co.uk/s/LIFIFQ/

This is a key role within the Operations Department reporting directly to the Operations Director, and working closely with Finance and Communications (our fundraising and marketing function). Supporter Care aims to deliver exceptional service to our supporters in terms of administering donations and postal logistics, and via our call-centre. Therefore, a key focus will be the leadership of the Administration and Telephone Support teams (both are within Supporter Care).

A significant objective for this role is the implementation of a new CRM system which is part of UCB’s wider integrated data strategy. Working alongside IT, and Finance in particular, the Head of Supporter Care is responsible for the management of data in the new CRM system. Therefore, you will have knowledge and previous experience of working with CRM systems. Furthermore, you will be responsible for ensuring Supporter Care staff are trained, and associated ways of working are stream-lined.

We expect you to have leadership experience with strong business acumen and service development, educated to degree level or able to demonstrate equivalent experience. As part of UCB’s leadership team you should welcome the challenge of prioritising a busy and diverse workload with the ability and flexibility required to meet tight deadlines and the initiative required to guide the Supporter Care staff through this transition period. A working knowledge of regulations associated with fundraising would be ideal, but not essential (such as HMRC, ICO, GDPR, Charity Commission, Fundraising Regulation).

This position will be based at our Operations Centre, Westport Road, Burslem, Stoke-on-Trent ST6 4JF

Closing date for applications: Friday 13^th December 2024 - noon

Interviews: Wednesday 18^th December 2024

Salary: £37,500 - £46,000 per annum plus staff benefits. Staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

Don’t forget to visit our privacy page on www.ucb.co.uk/privacy

UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

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Assistant News and Current Affairs Producer (12-month fixed term contract)

Job Type: Full-time Location: Broadcast Centre, Hanchurch, Stoke-on-Trent Salary: £24,000- £26,000 per annum (depending on experience) plus staff benefits Job Description:

Download sept_2024_ucb_jd_assistant_news_and_current_affairs_producer.pdf (79.69 KB) Application Deadline: 03/01/2025 Application Form: https://www.smartsurvey.co.uk/s/BTLHJ2/

Do you love following what’s happening in the world as events unfold and issues of the day get debated?

Are you passionate about seeking the truth, holding those in positions of power to account and giving a voice to the voiceless?

United Christian Broadcasters wants to provide a 12-month opportunity to an individual who is excited, keen and committed to contributing to the work of a team who enthusiastically covers national and international news and current affairs.

Supported by experienced Christian broadcast journalists and producers, your role will include pitching creative and original content ideas, researching, arranging radio interviews, and writing for radio / online / social media. You will be based full-time at the UCB Broadcast Centre in Hanchurch, Stoke-on-Trent (Postcode ST4 8RY).

You will need to be a committed Christian, with your own personal transport to get to/from the UCB Broadcast Centre, and you must live within reasonable commuting distance.

Your application will only be considered if you can tick these boxes, you:

have emailed hr@ucb.co.uk an MP3 audio recording of you pitching an original news and current affairs idea appropriate for UCB’s audience (maximum duration 3 minutes)
are a committed Christian who’s connected to a church
can demonstrate genuine knowledge and understanding of news and current affairs
are able to work Monday to Friday (flexibility of hours will be required)
have provided detailed information about yourself on the application form to help the selection panel decide whether you should be shortlisted for an interview
are available for interview on the morning of Monday 13th January 2025 at the UCB Broadcast Centre

PLEASE CAREFULLY READ THE JOB DESCRIPTION

If you want to know more about this vacancy, before completing your application form, email Vicky Gibbens, UCB News & Current Affairs Editor: vgibbens@ucb.co.uk

The final closing date for applications will be Friday 3rd January 2025 (midday).

No late applications will be accepted.

If you are shortlisted, you will be invited to an interview at the UCB Broadcast Centre in Stoke-on-Trent on the morning of Monday 13th January 2025.

It is hoped that the successful candidate will be able to take up this full-time staff job from February or sooner, if possible.

Salary £24,000- £26,000 per annum (depending on experience) plus staff benefits

You can visit our privacy page at www.ucb.co.uk/privacy

UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy.

Apply Now

Freelance Broadcast Journalists

UCB News is looking for experienced freelance Broadcast Journalists who can work across multiple platforms for the Christian media charity, United Christian Broadcasters.

We want to hear from you if you can:

demonstrate that you are a committed Christian and connected to a mainstream church

independently report on news and present it in different formats for radio, digital platforms and social media
confidently present news bulletins in a live radio environment
show us your excellent awareness of news values, bulletin running orders, broadcasting law and the Ofcom Code
bring an understanding of relevant national and international issues that engage a Christian audience
be available to work different shifts (between early morning and early evening) on any day of the week – sometimes standing in for other broadcast journalists at short notice

This role is to provide holiday/sickness cover for the staff team and may involve home working and/or be based at the UCB Broadcast Centre in Stoke-on-Trent (Postcode ST4 8RY).

If you have any questions, please email the News and Current Affairs Editor, Vicky Gibbens vgibbens@ucb.co.uk

To take the next step, email your CV and an mp3 demo to hr@ucb.co.uk

UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

Volunteer Opportunities

UCB Kingdom Academy Volunteer Administration Support

Location: Operations Centre, Burslem, Stoke-on-Trent Job Description:

Download rd_volunteer_for_kingdom_academy_22.02.2024_v2.pdf (207.88 KB) Application Deadline: 30/09/2024

The Kingdom Academy is embarking on the development of exciting training opportunities for staff, volunteers, our European Affiliates and the wider Church. We are looking to appoint a volunteer who is enthusiastic about the growth and ongoing training of others within God’s Kingdom.

You must be a gifted communicator as you will be expected to liaise with internal and external customers. You should have excellent organisational skills; someone who enjoys the variety of a wide-ranging role and can quickly adapt to the diversity of functions while offering a willing smile, professional service and calm composure. This administration role will require you to be computer literate with the ability to maintain our training database and update spreadsheets, so you will need a keen eye for detail.

This is a small, but busy team, with a big vision. If you can offer us at least one day per week to help support our administrative function, we would love to hear from you.

This volunteer role will be based at our Operations Centre, Westport Road, Burslem, Stoke on Trent ST6 4JF

Don’t forget to visit our privacy page on www.ucb.co.uk/privacy

Apply Now

Volunteer Call Takers

Location: Operations Centre, Stoke-on-Trent Job Description:

Download appeal_volunteer_draft_v4.doc (49.5 KB) Application Deadline: 14/02/2025 Application Form: https://www.smartsurvey.co.uk/s/0N5TFU/

Join a buzzing atmosphere during the UCB Radio Appeal!

Volunteer call takers required

UCB is a vibrant Christian charity that runs two national Christian radio stations, a free Prayerline phone service, and the UCB Word For Today (one of the largest free Christian devotionals in the UK). All of these incredible resources are funded fully by our amazing supporters.

The Appeal: For a week in March 2025, UCB Radio invites its listeners to join together for a special 5-day Appeal. During this week, we share encouraging testimonies from those whose lives have been impacted by God through UCB, and we invite listeners to help CONTINUE changing lives by sowing financially into UCB’s Christian resources.

The Role: The phones are busy with our generous supporters calling in to give, so we need YOUR help! Appeal volunteers will have the opportunity to speak to our lovely callers by answering the donation line, processing donations, and thanking callers for their gifts. Based in our offices here in Stoke-on-Trent, you will have full support while on the phones, with a relaxed and friendly Appeal Team (made up of staff and other volunteers) by your side.

If you would like to spend a few hours enjoying the fun and energy of our Appeal week, have a good clear telephone voice, and are able to record data accurately, then please apply to come and join us!

We will provide all the training and support you’ll need to make it a fun and rewarding experience. For more information, please see the role description on our website.

This position will be based at our offices in Burslem, Stoke-on-Trent. The next appeal week runs from Monday 1^st to Friday 7^th March 2025 and we ask that volunteers sign up to a minimum of 5 hours across the week. Food and refreshments will be provided to all volunteers.

No cold calling, no sales – inbound calls only. Would suit anyone with open availability during standard weekday working hours.

We run appeals 3 times a year as well as other opportunities available at UCB that may be of interest.

Closing date for applications: Friday 14^thFebruary 2025

For more details about UCB’s resources, visit www.ucb.co.uk

For information on how we use your personal data, visit www.ucb.co.uk/privacy

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Spark Content Creator (Volunteer)

Location: Remotely (wherever you are) or on site at the UCB Broadcast Centre, Hanchurch Lane, Stoke on Trent, ST4 8RY Application Deadline: 20/12/2024 Application Form: https://www.smartsurvey.co.uk/s/Y6HOJ4/

Working with: PR & Marketing Team

Profile: Spark is the brand new devotional app for kids. If you’re passionate about sharing the gospel with young people, UCB is looking for volunteer content creators to help us make, edit and produce daily Bible-themed videos.

Hours: We’re looking for volunteers to commit to being involved regularly – anything from 2 – 10 hours per month. Whatever you are able to offer.

Tasks include

· Working alongside our PR & Marketing team, along with other content creators, you’ll be helping to create and develop exciting Bible-based content for young people, based on a range of relevant topics

· Depending on skillset, developing video, audio and graphic based content

· Brainstorm with the wider team on new content and content ideas so we can keep things fresh and relevant

What we’re looking for…

· You need to be a Christian with a living faith and a good understanding of the Bible and biblical themes

· We’re looking for people from all-ages from 16+ who have the confidence and ability to connect with young people on digital and social platforms

· Good knowledge of social media and digital content creation

· Ability to make own content (with some proven experience). UCB will also work with you to fine-tune and polish what you produce

· The ability to work solo and to deadlines but also be able to integrate well into a team environment

What we can offer…

· The opportunity to be part of a brand-new resource right at the start, helping to shape it for the future and be involved in helping it to grow, grow, grow

· Time to work with a creative team who will help to polish your existing skills

· The chance to be part of a fun and supportive working environment, networking with other content creators

· The opportunity to be part of an exciting mission, sharing God’s Word with thousands of people across different platforms

To apply: Complete the volunteer application form and then show us what you can do by sending some examples of anything you have worked on previously.

Submissions for your video should be sent to hr@ucb.co.uk

If you would like an informal chat first, feel free to email Paula at pcummings@ucb.co.uk

Apply Now

UCB Prayerline Phone Volunteer

Location: Home Based Job Description:

Download prayerline_volunteer_role_description_-_feb_2024.doc (57.5 KB) Application Deadline: 31/12/2024 Application Form: https://www.smartsurvey.co.uk/s/WREDI8/

Want to volunteer from the comfort of your own home? We might have the perfect volunteer position for you! The UCB Prayerline Team is looking for friendly and outgoing individuals, to join the team from different regions across the UK.

Your responsibilities will include answering the telephone for a minimum of two hours per week, and praying for callers quoting relevant Bible scriptures in order to encourage them during their current situation. For more information, please take a look at the role description.

The ideal volunteers will be people who are happy to offer their time flexibly during the day, evening or weekends and enjoy the challenge of listening and praying with people. As you’ll be asked to quote scripture, it’s a requirement that Prayerline volunteers are committed Christians in good standing with a local church. You'll be fully trained and supported and relevant equipment will be provided.

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Gardening Volunteers Required – Hanchurch Site

Job Type: Part-time Location: UCB Broadcast Centre, Hanchurch Lane, Hanchurch , Stoke-on-Trent , ST4 8RY Job Description:

Download gardening_volunteer_role_description_july_2019.pdf (74.29 KB) Application Deadline: 31/12/2024

Our broadcasting centre in Hanchurch is blessed to be in the heart of beautiful countryside; as a result, our grounds and gardens require constant attention in order to maintain them in keeping with the surrounding natural environment.

If God has given you an ability and love for gardening; the talent and skill to nurture all things flora; you live locally and can offer a few hours every week to assist our team of dedicated workers, then please complete a volunteer application form and get in touch! More information can be found in the role description. Any necessary training will be given.

Apply Now

Volunteer - Company Wide Positions

United Christian Broadcasters has some exciting opportunities for enthusiastic individuals who are passionate about UCB and the work that we do. If you have a few hours to spare each week and want to get involved in helping advance God's Kingdom then we want to hear from you!

We currently have volunteer positions at both our Operations Centre in Burslem and Broadcasting Centre in Hanchurch. Our departments are diverse and require a range of people with different skills and abilities; you could be involved in tasks such as booking guests for a radio show, researching content for one of our publications, helping keep our buildings clean or packing material to be sent out to supporters.

We are looking for reliable volunteers who can contribute to the work of the ministry. If you have good communication skills, are well organised, reliable and can work independently or as a team player then come and get involved! Some roles will require volunteers who are computer literate or have good administration skills; whatever your abilities we would love to hear from you.

If you are interested in volunteering for UCB, please click the button below.

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