UCB is a charity and we depend on the generosity of our listeners, readers and viewers. To continue delivering life-changing content, we need to fundraise, and our aim is to always fundraise responsibly, respectfully, and spiritually, whilst remaining transparent and accountable to you.

Find out more about UCB’s vision and why you can trust us.

We acknowledge that we don’t always get it right, but we’re here to listen and will do our best to resolve any concerns that you may have. If you’d like to talk to us about our fundraising, please send us a comment or call 01782 911 000.

In demonstration of our duty of care, UCB is registered with the Fundraising Regulator - the voluntary, independent regulator for charitable fundraising in the UK.

UCB is therefore fully committed to the Code of Fundraising Practice and to the Fundraising Promise

The Fundraising Promise represents our commitment to donors and the public, in demonstrating the highest standards of good practice and is based on these key pledges:

  • We will ensure that all fundraising activities are legal, open, honest and respectful
  • We will commit to high standards
  • We will be clear, honest & open
  • We will be respectful
  • We will be fair & reasonable
  • We will be accountable & responsible


The Fundraising Preference Service (FPS) was launched by the Fundraising Regulator in July 2017. UCB registered with the FPS as a matter of priority prior to its launch. By entering your details on the FPS website, you can choose to stop direct marketing communications via post, email, telephone or text messages from a selected charity or charities.