Frequently Asked Questions

What is UCB?

United Christian Broadcasters (UCB) is a leading Christian media charity which produces radio, TV and publications. Our mission is to offer every person, in every place, every moment of the day, the opportunity to hear, watch or read the Word of God in a relevant and engaging way.

 

Why can't I get UCB Radio or TV on Sky and Virgin Media?

From July 2015, UCB Radio and TV stopped being available through Sky and Virgin Media services. We found that more people were watching and listening to our stations through PCs and mobile devices, so we invested in UCB Player - a new service that allows people to watch and listen to all of UCB's content, on-demand. UCB Player gives us new opportunities to reach many more people allows us to offer features that were not possible via satellite and cable.

 

How can I listen to UCB 1 or UCB 2?

You can tune in to UCB Radio on your PC or mobile devices through UCB Player, or hear UCB 1 and UCB 2 nationally on DAB radio. To find out if you can receive DAB in your area, go to (postcode checker page)

 

How can I watch UCB TV?

UCB TV is changing!

All UCB TV programmes will be available On Demand, which means you will be able to choose where, when and what you watch from our huge library of programmes. This will replace our live stream, which will come to an end on the same date (on UCB Player and TV Player).   For most people, the service will remain exactly the same, you will just now be able to choose what to watch, at a time which suits you best. For more information, go to www.ucb.co.uk/tv

(*The UCB Player is available free of charge from the App Store, Google Play and Amazon Apps).

 

Can I watch UCB TV on Freeview?

UCB TV is not broadcast on Freeview. However you can watch occasional UCB TV content through TBN UK on Freeview Channel 65 (and Sky Channel 582). We're partnering with TBN as they pursue our common goal of making great Christian media available across the UK. More information about TBN is available at tbnuk.org.

 

Are you funded by the licence fee?

UCB is not funded by the TV Licence fee. We are a charity and we are 100% supporter-funded. If you are able to support UCB's work you can donate online.

 

Can I advertise on radio and TV?

UCB is a non-commercial broadcaster,  so we don't have paid-for advertising on radio or TV. However we do promote other charities and ministries through radio interviews and longer-term partnerships.  To request an interview or explore the idea of a partnership, email us at broadcasting@ucb.co.uk.

 

How do I add UCB to my email safe senders list?

To make sure emails from UCB don't end up as junk mail and come straight to your inbox, follow the appropriate instructions for the email program you are using.

Microsoft Outlook

1. On the Tools menu, click Options.
2. On the Preferences tab, under E-mail, click Junk E-mail.
3. Click the Safe Senders or Safe Recipients tab.
4. Click Add.
5. In the Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address you want added, and then click OK.

Windows Live Mail / Hotmail

1. Open email message in Junk folder.
2. Click "mark as safe" link beside sender's email address.

Yahoo! Mail

1. Open the Junk Email folder.
2. Open the email you wish to receive.
2.Click the Not Spam button in the menu bar above the email.

Gmail / GoogleMail & AOL

1. Open the Spam folder.
2. Open the email you wish to receive and click the Not Spam button.